Multilingual professional

Crissy
Madden

Personal Stylist
Thoughtful service
Lasting client relationships

Bringing 20+ years of experience to fashion, retail sales and hospitality — across the U.S. and international markets.

Explore my experience ↗
Line-drawing portrait of Crissy Madden
Personalized customer careStyling & merchandisingSales & relationship building

About me

A people-first approach

I’m a multilingual sales and customer service professional with experience in fashion styling, retail, hospitality and customer relations. I help customers find what fits their needs, build loyal relationships and create welcoming experiences.

From boutiques in California and Brazil to hospitality in Mexico, my work brings together personalized service, strong communication and an ability to connect with people from diverse cultures and backgrounds.

Core strengths

Service meets style

Client relationship managementVisual merchandisingFashion stylingUpselling & cross-sellingTeam collaborationPOS & retail softwareGuest service

Professional experience

A career built around people

Fashion, customer care and sales experience across the United States, Brazil and Mexico.

2025 & 2026 · On-call
hospitality

On-Call Hostess

Andales Restaurant & Bar

Puerto Vallarta, Mexico

  • Greeted and seated guests with friendly, professional service.
  • Coordinated reservations, special requests and changing dining-room needs with servers and management.
  • Answered guest questions and supported smooth front-of-house operations.
Jun 2014 — Mar 2020
fashion

Fashion Stylist

Great Labels Boutique

Santa Monica, California

  • Increased sales through styling services, accessories and complementary wardrobe pieces.
  • Adapted quickly to POS systems, retail software and new technologies.
  • Created and maintained attractive window displays to showcase merchandise.
Apr 2012 — Nov 2013
fashion

Fashion Consultant

Barred’s Boutique

São Paulo, Brazil

  • Helped customers select merchandise to suit their needs, preferences and personal style.
  • Maintained a clean, organized sales floor and an enjoyable shopping experience.
Feb 1996 — Mar 2012
fashion

Fashion Stylist

The AdDress Boutique

Santa Monica, California

  • Sourced garments, footwear and accessories to create dynamic, fashion-forward styles.
  • Developed lasting client relationships through attentive service, thoughtful follow-up and personalized communication.
Jan 1992 — Dec 1995
fashion

Fashion Consultant

Gallay Sunset, Chagal/Rick Owens & Azzedine Alaïa Boutiques

Los Angeles & Beverly Hills, California

  • Provided personalized fashion consultations and recommendations.
  • Priced and tagged merchandise for the sales floor.
  • Collaborated with team members to achieve monthly sales targets.

References available upon request.

Communication

Languages

EnglishFluent
PortugueseFluent
SpanishConversational
FrenchBasic

Learning & education

Education

B.A. in Journalism

University Alcantara Machado, Brazil

Continuing Education

Santa Monica College

Various coursework

Get in touch

Let’s connect

For conversations about fashion, retail sales or customer service opportunities.

Based in Prescott, Arizona

Email

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Phone · Text · WhatsApp · Telegram

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